Home Information Hr (Human Resources) Policies of Amazon

Hr (Human Resources) Policies of Amazon

Hr Policies of Amazon

Many people are familiar with the term “Human Resources”, which is simply a department in a company, which is responsible to manage all the aspects of employee relations, like payrolls, employee benefits, hiring employees, and firing them.

The HR or Human resources department plays a major role in the organization, and having a strong HR team is essential for a company. It is responsible to make sure that the employees of the company are doing great and are happy.

Amazon, which you have probably heard of, is one of the most successful, and innovative companies related to E-commerce and cloud computing. It has widespread business across several countries in this world. In this article, we are going to understand the Human Resources Policies of the company Amazon.

We are going to discuss all the important aspects of the Human Resources policies at Amazon, and after reading this article, you will know about the employee management system in the tech giant Amazon, and you would also learn something interesting and motivating.

Hr (Human Resources) Policies of Amazon

Hr Policies of Amazon
Hr Policies of Amazon

Main Content:

  1. Key Points Related to Amazon Human Resource Policy Set Up.
  2. Human Resource Strategy of Amazon.
  3. Conclusion.
  4. FAQ.

Key Points Related to Amazon Human Resource Policy Set Up.

As we all know that Amazon has a long chain of retail sectors that is spread up into all the major countries of the world.

While they have many workplaces in every country so it is so important thing here to get to know about some key points by which they have been able to apply country-wise human resource policy.

Let us see what are the vital points and try to get understand them very well.

  • Hiring( Recruitment Process and Selection)
  • Workforce Training Management.
  • Employee Performance Assessment.
  • Reward Management.
  • Ethical and Legal Matter.
  • Diversity and Work Span Balance.
  • Employee Relation.
  • Customer-Centric Approach.
  • Speculations about the Future.
  • Employee Satisfaction.

Let’s have a look at the points in brief one by one, so as to get a clear idea about these different strategies related to Human Resources.

Human Resource Strategy of Amazon

1. Hiring Process at Amazon

As a retail giant amazon never believes to entertain anyone as their hiring policy is so strict. While during the new employee hiring, they never use conventional methods.

Rather most of the time, they go through the phone through conversations, online interviews, etc.

In the end, once they think the candidate is good, then face to face interview round go to conduct by Amazon human resource team.

In this way, Amazon tries to save the cost which goes spent on the conventional method of hiring. The best thing about the human resource policy of Amazon is that they never go to check more about candidates’ past experience.

For talent and work, the potential is enough for the candidates.

At the time of the first conversation, Amazon’s human resource team gives detailed information about the work profile to the candidate.

While job designation, responsibility, payout, etc already go to inform by the human resource team. Once a candidate shows their interest to work with Amazon, the next interview round go to conduct.

It can be possibly an online round where they try to check available confidence and seriousness about working with to candidate.

2. Workforce Training Management

Training is a vital part of human resources, and through that future productivity can predict and analyzed.

Amazon’s human resource team tries to focus on developing skills and work potential in their employee. For that their human resource team works hard to give the best process knowledge to each and every employee.

During the training span, Amazon’s human resource team pays attention to providing detailed information about their business operations-related aspects.

In that way, they want to introduce every employee to future goals while they try to focus on employee skills management.

As we all know Amazon has a long retail chain worldwide, apart from that they have an entertainment domain also as Amazon Prime.

So far to handle such big responsibilities skills and dedication both are so important, and that’s what their human resource team tries to manage.

Through that efforts, Amazon’s human resource department try to make their employee able and multi-skillful during the training.

3. Employee Performance Assessment

As a multinational leading retail brand, Amazon believes to monitor their employees from time to time, for which, they conduct assessments.

There have several purposes behind such kinds of assessments. The employee that they find more skillful and productive towards work is also considered for a good position in the company. The employees who are true to their work and are of great benefit to the company are also honored by the HR team.

While Amazon’s human resource team give reward to that employee who has achieved their goals as well as consistently giving good work performance.

It happens in all domains that are under Amazon, in that way they try to motivate their employee for the same results in the future.

In the case of some employee if the human resource team think that not expected results are coming, then they try to solve their issue on the professional level.  Also, try to expand their work potential by using different kinds of strategies.

Apart from that, some other aspects are available there in employee assessment, by which this retail company has achieved their goals on the best level. Now it is a leading retail giant around the world.

4. Reward Management

Every year Amazon’s higher authority and human resource team does arrange a meeting, just to check the whole year’s performance of their employee. While as per the result of employee assessment company offers rewards to their skillful and hard worker employee.

Apart from that time to time those employees who give their best to the company, for them, compensation and other perks are offered as per the human resource policy.

5. Ethical and Legal Matters

Every company makes sure that the employees have working rights and financial security. The legal matters in Amazon are taken care of by the Human Resources team.
Ethics are so important when any company wants to achieve long-term goals, while if ethics are maintained, then employees can involve into multi activities related to their work, rather than wasting their work potential on wasteful things. Without work ethics, even short-term goals and projects can get disrupted, So here Amazon’s human resource policy is so strict about that.

They never allow and believe to waste their employee’s skills and potential on the wrong things, hence they always try to get employee assessments. Also, they give a reward to successful goal achievers with them.

6. Diversity and Work Span Balance.

As we all know that Amazon is a multinational retail company that is working in all the major countries of the world. So they have multiple employees, and among them, some are from various backgrounds.

In that scenario their language, complexion, culture, etc are different. To manage them all under one roof is a quite hard task while setting them all in a professional manner is the whole responsibility of the human resource department.

Amazon’s human resource team try to work on local background in every country, while they handle their native employee who comes from that specific location.

In the case of global human resource policy, some issues like global relocation, repatriation, and offshoring they try to manage best at their level.

If need to say about work span balance, that Amazon is famous and tries to resolve their employee’s personal issues on a priority basis through the human resource team.

All these activities somewhere help to increase company productivity, and that may be the reason behind to successful journey of this retail giant company.

7. Employee Relation.

Amazon thinks that employee happiness is more important, which is why they try to maintain a superior degree of transparency. The employees are motivated at every step toward their careers.

Here employee can put their ideas without any kind of hesitation, if they are worthy then the human resource team surely convey that to a higher authority.

For them, every employee is the strength of the company. Amazon’s human resource team tries to handle them all on a professional level, by keeping good relations with them.

8. Customer-Centric Approach.

Amazon earth is the best market where any kind of stuff can be sold online, they worked on that for a long time.

As per the company target, their human resource team policies have been set up, and during the training time always such kinds of aims they reveal to employees.

According to that, the human resource department tries to motivate their employee for boosting their sales, it is called the customer-centric approach.


As a multinational company, you may get to see some of Amazon’s human resource policies are the same as other companies. But they have some basic differences in their hiring process as well as with employee relations. Amazon always tries to convey its goal as a customer-centric approach toward employees through its human resource management.

So these all are some important aspects of Amazon’s human resource policies work everywhere around the world.

Hope you have well understood them as well as somewhere this information will be helpful for you in the future. Try to share this important with others, Thanks for being with us.

Frequently Asked Questions on ‘Amazon Human Resource Policy’- FAQ.

Q. What is the hiring process for amazon?

Ans: Amazon does not believe in the cost of conventional hiring methods, either they arrange interviews via phone or online methods. Face-to-face rounds go to conduct for those candidates only, who are successful in completing their initial interview rounds. That’s the basic difference between Amazon and other companies in the hiring process.

Q. Is there an employee performance assessment that has been added to the human resource policies of Amazon?

Ans: Yes.

Q. What is the meaning of a customer-centric approach in Amazon’s human resource policy?

Ans: Amazon provides an excellent platform for connecting sellers and buyers. It is encouraged to increase sales.

Q. What is the best thing about Amazon’s human resource policy?

Ans: The Human resources policy of Amazon is strict, but it also shows that they take good care of their employees, who are consistent in their performance, and improve their skills from time to time.

Q. Are there rewards and good compensation available in Amazon as per their human resource policies?

Ans: Yes and they are so strict about compensation, while they try to motivate their employees by offering them good rewards.


Please enter your comment!
Please enter your name here