Home Information Hr (Human Resources) Policies of Amazon

Hr (Human Resources) Policies of Amazon

Hr Policies of Amazon

Management is the important key to achieve goals as well as to complete all kinds of pre-decided project, through which any type of company becomes a leading business organization. If management relate with human resource then it can be toughest task.

You may aware with Amazon, which is the leading multinational company in retail sector. How human resource management goes to happen in Amazon about that we are going to know here.

As a retail giant Amazon have set up there business in to many countries, but in that situation which kind of human resource policies Amazon go to apply, that’s really worthful about to get know.

All the important aspects we will discuss here about Amazon human resource policy. After read this information you will not only knows about their employee management system but also you will get to learn something interesting and motivating.

Hr (Human Resources) Policies of Amazon

Hr Policies of Amazon
Hr Policies of Amazon

Main Content:

  1. Key Points Related to Amazon Human Resource Policy Set Up.
  2. Human Resource Strategy of Amazon.
  3. Conclusion.
  4. FAQ.

Key Points Related to Amazon Human Resource Policy Set Up.

As we all know that Amazon has a long chain of retail sector which are spread up in to all the major countries of world.

While they have many workplaces in to every country so it is so important thing here to get know about some key points by which they have able to apply country wise human resource policy.

Lets see what are that vital points and try to get understand them very well.

  • Hiring( Recruitment Process and Selection)
  • Workforce Training Management.
  • Employee Performance Assessment.
  • Reward Management.
  • Ethical and Legal Matter.
  • Diversity and Work Span Balance.
  • Employee Relation.
  • Customer Centric Approach.
  • Speculations about Future.
  • Employee Satisfaction.

Lets check one by one brief information about them, so that you will get actual and clear idea about Amazon human resource strategy.

Human Resource Strategy of Amazon

1. Hiring Process at Amazon

As a retail giant amazon never believes to entertain anyone as their hiring policy is so strict. While during the new employee hiring, they never use conventional method.

Rather than most of the time they go through phone through conversation, online interview etc.

At the end once they think candidate is good, then face to face interview round go to conduct by Amazon human resource team.

In this way Amazon try to save cost which go to spend on conventional method of hiring. Best thing about human resource policy of Amazon is that, they never go to check more about candidates past experience.

For them talent and work potential is enough in to the candidates.

At the time of first conversation, Amazon human resource team gives detailed information about work profile to candidate.

While job designation, responsibility, payout etc already go to inform by human resource team. Once candidate shows their interest to work with Amazon, then next interview round go to conduct.

It can be possibly online round where they try to check available confidence and seriousness about work in to candidate.

2. Workforce Training Management

Training is the vital part in human resource, through that future productivity can predict and analysis.

Amazon human resource team tries to focus on developing skills and work potential in to their employee. For that their human resource team work hard to give best process knowledge to each and every employee.

During the training span, Amazon human resource team pay attention on to provide detailed information about their business operations related aspects.

By that way they want to introduce their every employee with future goal while they try focus on employee skills management.

As we all knows Amazon has long retail chain worldwide, apart from that they have entertainment domain also as a Amazon Prime.

So far to handle such big responsibilities skills and dedication both are so important, that’s what their human resource team try to manage.

Through that efforts Amazon human resource department try to make their employee able and multi skillful during the training.

3. Employee Performance Assessment

As a multinational leading retail brand Amazon believes to check their employee work assessment time to time.

There have several purpose behind to such kind of assessment, some of them are like they want to promote skillful and higher work potential carrying employee on best place in to company.

While Amazon human resource team give reward to that employee who have achieved their goals as well as consistently giving good work performance.

It happens on all domain which are under Amazon, by that way they try to motivate their employee for same results in future.

In case from some employee if human resource team think that not expected results are coming, then they try to solve their issue on professional level.  Also try to expand their work potential by using different kinds of strategies.

Apart from that some other aspects are available there in employee assessment, by which this retail company have achieved their goals on best level. Now it is a leading retail giant around the world.

4. Reward Management

On every year Amazon higher authority and human resource team does arrange a meeting, just for to check whole year performance of their employee. While as per the result of employee assessment company offers reward to their skillful and hard worker employee.

Apart from that time to time those employee who giving their best to company, for them compensation and other perks are offered as per the human resource policy.

5. Ethical and Legal Matter

Legal context related with employee is the important part of human resource management. Where in every company, through their human resource have to assured their employee about their basic work rights as well financial security.

That’s what Amazon try to assure their employee, also their human resource department handle legal matter behalf of their employee related with their work protocol.

Ethics are so important when any company want to achieve long term goals, while if ethics are going to maintain, then employee can involve in to multi activities related to their work.

Rather than waste their work potential on wasteful things. Without work ethics even short term goals and project can be get disrupt, So here Amazon human resource policy is so strict about that.

They never allows and believes to waste their employee skills and potential on wrong things, hence they always try to get employee assessment. Also they gives a reward to successfully goal achiever with them.

6. Diversity and Work Span Balance.

As we all knows that Amazon is a multinational retail company who is working in to all the major countries of the world. So they have multiple of employees, among them some are from various background.

In that scenario their language, complexion, culture etc are different. To manage them all under one roof is a quite hard task, while to set them all in to professional manner is the whole responsibility of human resource department.

Amazon human resource team try to work on local background in to every country, while they handle their native employee who comes from that specific location.

In case of global human resource policy, some issue like global relocation, repatriation, offshoring they try to manage best at their level.

If need to say about work span balance, in to that Amazon is famous and tries to resolve their employees personal issue on priority basis through human resource team.

All these activities somewhere helps to increase company productivity, and that’s may be the reason behind to successful journey of this retail giant company.

7. Employee Relation.

For Amazon employee happiness is more important than their customer satisfaction, for that they believe to keep higher level of transparency on workplace.

Here employee can put their ideas without any kind of hesitation, if that are worthful then human resource team surely convey that to higher authority.

Reason behind that is Amazon want to encourage their employee on every steps in to their professional career, as well as want to give chance to latent qualities available in to them.

As we told earlier that Amazon never go to check employees past experience means their employee can be athletes, musician, Rapper, Dancer, singer etc.

For them every employee is the strength of company. Amazon human resource team tries to handle them all on professional level, by keeping good relation with them.

8. Customer Centric Approach.

For Amazon earth is the best market where any kind of stuff can be sell online, they worked on that since long time.

As per company target their human resource team policies have set up, during the training time always their such kinds of aim they reveal with employee.

According to that, human resource department tries to motivate their employee for boosting their sell, it is called customer centric approach.


As a multinational company you may get to see some Amazon human resource policies are same like other companies. But they have some basic difference in to their hiring process as well as with employee relation. Amazon always tries to convey their goal as a customer centric approach towards employee through their human resource management.

So these all are some important aspects on Amazon human resource policies works everywhere around the world.

Hope you have well understood them as well as somewhere this information will be helpful for you in future. Try to share this important with others, Thanks for being with us.

Frequently Asked Questions on ‘Amazon Human Resource Policy’- FAQ.

Q. Which thing is different from to hiring process of Amazon?

Ans: Amazon does not believe in costing about conventional hiring methods, either they arrange interviews via phone or online method. Face-to-face rounds go to conduct for that candidates only, who are completing their initial interview rounds. That’s the basic difference between Amazon and other companies about the hiring process.

Q. Is there an employee performance assessment that has been added to the human resource policies of Amazon?

Ans: Yes.

Q. What is the meaning of a customer-centric approach in Amazon’s human resource policy?

Ans: As per Amazon long-term goal for the earth is the best place where any kind of stuff can be sold online, by that way they think anyone can be an Amazon customer only their employee should know how to sell stuff them by an online platform. This goal has been included in Amazon’s human resource policies.

Q. What is the best thing about Amazon’s human resource policy?

Ans: Amazon never goes to check their employee’s past work history or background, for the employees work potential, skills, and knowledge is so important. That thing makes Amazon’s human resource policy best and different than others.

Q. Are there rewards and good compensation available in Amazon as per their human resource policies?

Ans: Yes and they are so strict about compensation, while they try to motivate their employees by offering them good rewards.



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