New Look IT Solutions In “New Normal” Work Environments
Business life was fine in 2020. The economy was making an upward trajectory, buyer confidence was high and global GDP had pushed beyond the $87.50 trillion barrier.
The spread of Covid-19 changed everything. Businesses had to deploy work-from home strategies and install IT solutions that enabled remote working practices. It was work from home or fold.
Adapting to “new normal” work environments has not been easy. Employees have struggled to work efficiently due to more distractions, a lack of access to files and waning motivation.
A year on and organizations still face daunting challenges ahead. For businesses to ensure employees are productive, networks are secure and the workforce is connected, new IT solutions are required.
Collaboration software in the cloud
Cloud computing has been around for several years now. Adoption has been quite slow despite a huge percentage of businesses that recognise the opportunities.
However, reports reveal that most companies only migrate around 10-20% of their data into the cloud. The preference to adopt an on-premises-cloud hybrid model causes technical issues for remote workers.
Limited access to file and the ability to instantly get in touch with colleagues has been paved over with collaboration tools such as Office 365, Trello and Slack whilst Zoom and Skype have become the go-to apps for teleconferencing.
The solutions have meant downloading more apps on to more devices. Whilst this may solve the problem of creating a satisfactory work environment for employees, it opens the door for cybercriminals.
Cybersecurity a growing threat
Data breaches are typically associated with large companies. That’s not the case. 78% of small businesses are the target of hackers every day. The misconception is due to the fact that corporations get the headlines.
During the pandemic, cybercriminals turned their attention towards work-from-home employees. Cyber attacks can infiltrate multiple devices and can affect an entire network.
Most operating systems and common applications used in businesses are said to be secure. However, four weaknesses in Microsoft’s Exchange Server email software that affected more than 30,000 businesses in the US shows it is clear there that even the leading software is impenetrable.
Cybercriminals target firms using various techniques and tools. The biggest risk to cybersecurity is the end-users. Security firms report that 99% of hacks are due to human error.
Common vulnerabilities include weak passwords, disfigured firewalls, lack of data backup and unprotected mobile devices that are being used to access work files and email.
Cloud security solutions
A recent survey published by Gartner revealed 82% of companies will continue their remote working strategy after it’s safe for employees to return to the office.
This will mean even greater adoption of cloud computing services and the introduction of ever-improving cloud tools. Businesses will also need to seek assurances from the likes of Microsoft that their security defenses cannot be penetrated.
Yet the bottom line is that Microsoft and other tech giants cannot be held accountable for data breaches suffered by their customers. Data security is the responsibility of individual companies.
Lawmakers also insist that businesses risk hefty penalties if they neglect to implement sufficient cybersecurity defenses. In response, businesses are expected to turn to IT Solution experts that have the technology and the expertise to manage new-look IT environments successfully.